Related Articles ( Total Quality Management )
The Role of Marketing Quality in Commercial Banks In Achieving Customer Satisfaction - Case Study of Gulf Bank Algeria Bechar Agency
The objective of this study is to identify the extent to which marketing quality is applied at the level of banks and its impact on customer satisfaction. Gulf Bank of Algeria agency has been selected as a case study, a questionnaire was distributed to a sample of 56 customers of this bank, analyzing ...
The Impact of Managerial Leadership on Applying Principles of Total Quality Management: Qatar Ministry of Trade and Industry as a Case Study
This study aims to identify the impact of managerial leadership on applying principles of total quality management (TQM) at Qatar Ministry of Trade and Industry. To achieve the study objective, the researchers developed a questionnaire consisting of (44) items, distributed among five dimensions. The ...
The Impact of Applying Total Quality Management in Smart Organizations: An Applied Study in Computer Information Systems Companies
This research study aimed to identify the impact of the application of total quality management, in the smart organization on computer information systems companies. The main field of this study included (39) computer information systems companies in Jordan. Furthermore, the importance of this study ...
Evaluating the performance of higher education institutions from the perspective of total quality management
This study dealt with evaluating the performance of higher education institutions from the perspective of total quality management, and the questionnaire was used as a data collection tool, and the researchers followed the descriptive and analytical approach to data analysis. And they reached several ...
Total quality management in the insurance sector
Employees were doing business in competitive and dynamic conditions to improve and enhance their business performance and capabilities continually. One of the critical determinants of the company's survival in such circumstances is total quality administration. In recent years, the company administration ...
The Impact of the Application of the Total Quality Management System on the Performance of Government Institutions (An Applied Study on Government Institutions in Makkah Al-Mukarramah)
This study aims to identify the impact of the application of the total quality management system on performance and the reality of the application of total quality management, through (Administrative Participation, Accountability and Transparency, Delegation of Authority, Decentralization and Continuous ...
The Impact of the Application of the Total Quality Management System on Performance (An Empirical Study on the Ministry of Hajj and Umrah)
The purpose of the study is to show the reality of the applying the quality management system through the following: Administrative Participation, Accountability and Transparency, Delegation of Authority, Decentralization, and Optimization), and its impact on performance in the Ministry of Hajj and Umrah. ...